How AI Could Be the Missing Link Between Leads and Booked Appointments — A Dentist’s Perspective
How Oran Helped Me Build a Patient-Ready System — And What I’ll Be Using When I Open My Own Practice
By Dr Nik Sahdev, Associate Dentist
As a dentist, I’m constantly looking for ways to improve how patients experience treatment — but also how they discover, contact, and book with us in the first place.
I’d worked with marketers before. But what Oran Fraser offered wasn’t just “marketing.” He built me a complete patient acquisition and automation system — front to back — using his all-in-one platform, SYNQ.
Even though I don’t yet own a practice, Oran set me up with everything I’ll need when I do.
What Oran Built for Me
Here’s what Oran delivered — and it was more than I expected:
A modern, high-converting dental website, built to showcase treatments clearly and professionally.
A full backend CRM via SYNQ to manage every lead, message, and booking in one place.
Automated email follow-ups that feel personal, not robotic — converting cold leads into warm bookings.
Instagram and Facebook DM automation, trained on my treatment offerings and common FAQs, answering prospects instantly, 24/7.
All messaging was written with the right tone, matching my voice and educating leads without overwhelming them.
The system was live and usable straight away — and completely owned by me. Not rented. Not locked behind an agency. Mine.
The Only Piece Missing? The AI Calling System
Because I’m not the owner of the clinic I currently work in, I couldn’t go ahead and plug in Oran’s AI Phone Agent — but I’ve seen it in action.
This AI doesn’t just answer calls — it speaks to patients, handles pricing questions, and books them into your diary without human involvement.
If that system had been installed where I work now, I’m confident our conversion rate from enquiry to appointment would’ve doubled — easily.
It’s not a gimmick. It’s a front-desk assistant that never sleeps.
The Bigger Picture: What This Means for Dental Practices
Here’s what’s changed since working with Oran:
✅ I now have a branded online presence that builds trust before patients ever speak to me
✅ Leads that come through email, social, or ads are captured automatically
✅ No more inbox chaos — every lead is tracked and followed up
✅ I’ve got a repeatable system for growth that doesn’t rely on me doing it all manually
And all of this was built affordably, without the crazy costs agencies usually charge.
When I Launch My Own Practice, I Already Know My Stack
The next time I move clinics — or better yet, when I open my own — Oran will be my first call.
Why? Because the infrastructure’s already built.
And because I’ve seen how powerful it is when AI, automation, and human touch all work together.
To Any Practice Owners Reading This:
If you’re sitting on dozens of leads and you’re not following up with them instantly… you’re burning money.
Oran’s systems turn a leaky bucket into a booked calendar — and once it’s running, it’s hands-off.
I’ve seen it. I’ve used it. And when I’m in a position to deploy the full setup (including the AI phone agent), I’ll be running a fully autonomous, scalable practice from day one.
— Dr Nik Sahdev
Associate Dentist
Final Word to Practice Owners
If you’re running a dental clinic and you’re relying on a receptionist, your memory, or worse — a clunky inbox — to follow up on leads, you’re leaving serious money on the table.
Oran’s system plugs that gap. And once it's running, it feels like you’ve hired a full marketing and admin team — but without the overhead.
It’s smart, scalable, and working today for clinics that are ready to grow.
— Dr Nik Sahdev
Associate Dentist
🔍 Want to See How It Works?
Oran’s currently offering:
A free website & AI system audit
A behind-the-scenes look at how the AI phone agent and CRM works
Limited discount on full Done-For-You infrastructure installs
📞 Book a short 15-min demo or send him an email oran@synq.uk to see what your practice could look like with AI behind the wheel.
